Refund Policy
Last updated: July 2025
Siphon Technologies (“we”, “us”) sells its products through Paddle.com, our reseller and Merchant of Record. Paddle processes your payment and handles refunds, under its Buyer Terms and Refund Policy.
14-day refund
If you’re not satisfied for any reason, you can request a full refund within 14 days of your purchase date. This applies to one-time purchases and to subscription payments, including the first payment of an annual plan and any renewal.
How to request a refund
Visit paddle.net, find your order using the email address you used at checkout, and select “Request refund”. You can also contact us at contact@siphon-tech.com and we’ll help you with the request. If you’re having a technical problem, please tell us first. We’ll try to fix it, but you’re free to request a refund at any time within the 14 days.
After 14 days
Refunds are not available for purchases made more than 14 days ago, except where required by applicable law. You can cancel a subscription at any time to stop future renewals. After cancelling, you keep access until the end of the period you’ve already paid for, and no partial refund is given for the unused time.
After a refund
When a refund is issued, your license is deactivated and you lose access to updates, support and any license-gated features. Refunds go to your original payment method, and the time it takes to appear depends on Paddle and your bank, typically several business days.
Abuse
We may decline refund requests where there is evidence of abuse, such as repeated purchase-and-refund cycles.
Your legal rights
Nothing in this policy limits any rights you have under applicable consumer protection law.
Contact
Siphon Technologies, [registered address], India
Email: contact@siphon-tech.com